All Health Sciences IT Services
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- Enterprise Analytics
Academic Analytics Request - Health Campus
Presents meaningful faculty lifecycle, human resources, compensation reports to inform departments and advise management decision making.
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- Application Services
Application Enhancement and Support – Health Campus
Service includes ongoing support, maintenance, and enhancement for custom applications, Health Sciences Salesforce and OutSystems environments.
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- Technology Support Services
AV Service Troubleshooting and Repair
Provide routine troubleshooting and repair for AV issues in classroom, teaching spaces, and across the School of Medicine.
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- Technology Support Services
AV Support For Events (YSM Only)
From lectures and symposia to high-profile conferences, AV team provides skilled technicians to set up, operate, and monitor AV systems.
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- Enterprise Analytics
Data and Analytics Request - Health Campus
Provides data products and visualizations for people, finance, academic and clinical areas, and integrating third-party data for comprehensive insight
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- Research Systems
Freezer Monitoring - Health Campus
Automated monitoring and alerting for lab freezers and refrigerators to protect research materials.
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- Strategy & Portfolio
Health On Track
Yale’s enterprise system for uploading and tracking health requirements.
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- Strategy & Portfolio
Health Sciences IT Billing
Inquire about HSIT rates or interpreting cost recovery bills
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- Strategy & Portfolio
Health Sciences IT Software Inquiry
HSIT can assist with any type of software inquiry - what’s available, new purchases, what may be built or customized, security, etc.
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- Technology Support Services
HSIT Desktop Support
Provides limited, billable support to Yale-owned or leased remote sites that fall outside standard campus coverage areas.
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- Research Systems
Mosio – Health Campus
Oversees user access to Mosio and provides API guidance for integrations. This service offering is closely coordinated with REDCap@Yale.
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- Application Services
New Custom Application Request - Consultation
Provides guidance and technical consultation for new application ideas.
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- Research Systems
Research Compute Infrastructure - Health Campus
Design, deployment, and support for computing environments tailored to research needs—from high-performance computing to compliant cloud resources.
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- Research Systems
Research Data and Software Lifecycle Support - Health Campus
Support for managing research data and software tools across their lifecycle, ensuring performance, integrity, and compliance.
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- Research Systems
Research Project and Collaboration Support - Health Campus
Comprehensive support for managing collaborative and interdisciplinary research technology projects.
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- Research Systems
Research Technology Consulting - Health Campus
Guidance on selecting, designing, and implementing technology solutions aligning with research goals, regulatory requirements, and security standards.
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- Research Systems
Researcher and Lab Enablement - Health Campus
Support for the setup and ongoing operation of labs and research units, from onboarding to specialized equipment integration.
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- Technology Support Services
Relocation Design and Planning - Health Campus
Offers fee-based consulting services to support departmental initiatives (e.g. equipment moves, specialized IT projects).
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- Technology Support Services
Walk-in Support Center
Receive in-person help with supported devices and technologies, Monday through Friday, 9:00 am to 4:30 pm. Appointments are encouraged, not required.
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- Strategy & Portfolio
YSM Educational Technology & Innovation
The team supports innovation in pedagogy, curriculum mapping, and learner assessment across all levels of medical education and related domains.