Research Systems

Research Systems deliver secure research computing environments, proprietary lab equipment connections to computing systems, implementing and customizing scientific software and workflows, research data storage needs, data transfer needs, and niche computational services. 

For urgent issues blocking your work please called the Help Desk at 203-432-900

For general inquiries, submit a consultation request with the Research Systems team.

For non-urgent problems with lab or research instrumentation, connected computers, or storage hardware please report the issue directly with Research Systems.

Research System Services

Expert guidance on selecting, designing, and implementing technology solutions that align with research goals, regulatory requirements, and security standards. 

Regarding Technology consultation and project planning, Business case analysis and ROI assessments, Vendor and contract management for research systems, and Security planning and design review (SPA/SDR) management. Submit a consultation request with the Research Systems team.

Design, deployment, and support for computing environments tailored to research needs—from high-performance computing to compliant cloud resources. Including access and support for HPC, cloud, and local compute clusters, infrastructure design and network/server deployment for labs, IT modernization, compliance upgrades, and vulnerability remediation, workflow automation and data transfer optimization. Use this form to submit specialty project requests.

End-to-end support for managing research data and software tools across their lifecycle, ensuring performance, integrity, and compliance. Includes secure, scalable data storage and transfer solutions. Research software selection, licensing, installation, and updates. Data analytics, dashboards, and reporting support. System integration and custom workflow engineering. Submit a consultation request with the Research Systems team.

Support for the setup and ongoing operation of labs and research units, from onboarding to specialized equipment integration. Includes faculty and lab onboarding, including accounts and training. IT planning for new or renovated lab spaces. Coordination with vendors for hardware and software integration. Use this form to submit specialty project requests.

Comprehensive support for managing collaborative and interdisciplinary research technology projects. Research computing integration (AI, ML, and system engineering), project management for research technology initiatives, cross-departmental collaboration and shared infrastructure planning, and ongoing technical support for complex research environments. Use this form to submit specialty project requests.

 

Mosio provides secure text messaging for research study participants. It is currently into REDCap for research applications. This service oversees user access to Mosio and provides API guidance for integrations. This service offering is closely coordinated with REDCap@Yale. Submit a consultation request.

We provide Securitas automated monitoring solutions for laboratory refrigerators and freezers, including ultra-low temperature (-80°C) and cryogenic units. Our service tracks real-time temperature and environmental conditions to safeguard research assets like biological samples, reagents, and pharmaceuticals. Systems feature wireless sensors, continuous data logging, 24/7 alerts via text, email, or calls, and cloud-based reporting for compliance and audit traceability. Request Freezer and Cold Room Monitoring Service.

Management

Dr. Wies Rafi

Wies Rafi, Associate CIO, Health Sciences
Research Systems interim co-lead

jeff goddu

Jeff Goddu, Director, Technology Support Services
Research Systems interim co-lead

Reporting an Incident?

If you would like to report an incident or need timely support with an interruption in current services, visit the Help Desk website.

Help Desk

Need Consultation?

Are you interested in consultation or have a specific question? Reach out to Health Sciences IT leadership. 

Contact Us