Vision and Strategy | Health Sciences IT

The work of Health Sciences IT is guided by our Vision, Mission, Values, and three-year strategy for Fiscal Years 2023-2025.

Read our Balanced Scorecard reviews:

Mission

Deliver foundational and transformational technology and analytics services to advance Yale University health sciences.

Vision

Enabling world class health sciences teaching, research, and patient care through novel and exemplary technology solutions.

Values

Make Results Visible
Reduce Barriers & Inefficiency
Earn Trust of Partners
Experiment with Focus
Invest & Grow

Strategy

Perspective	OBJECTIVE	FY24 Strategic Action(s)
Stakeholders	Engage governance partners across health sciences	Introduce new decision-making groups to advise software and multi-year projects.
Stakeholders	Deliver unified and easy to use application and support experiences	Launch new health campus-wide services for analytics and research systems. Introduce new audio-visual support model for renovated rooms.
Financial Stewardship	Forecast multi-year customer support costs	Preferred platforms for software and anticipated multi-year migration plans. Centralize computer and audio-visual hardware lifecycle processes and schedules.
Financial Stewardship	Increase visibility of funds flow	Create online workflow to formalize internal billing service level agreements.
Internal Processes	Standardize intake and workflow management	Expand automation for internal reporting of operations and project metrics.
Internal Processes	Align identity and data processes with partner institutions	Establish federation between Yale University and YNHHS identity access management systems. Enhance infrastructure to support additional security and privacy standards to support full range of biomedical research.
Organizational Learning and Growth	Increase professional growth opportunities team-wide	Expand IT job family redesign to the School of Medicine. Partner with IT Learning Initiatives to further training options across all roles.
Organizational Learning and Growth	Simplify application development & data integration	Foster learning opportunities for customer service, analytics, artificial intelligence, and low code development.