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Values and Strategy

Values and Strategy

The work of Health Sciences IT is guided by our values and our strategic goals defined in our balanced score card. 

Values

  • Make Results Visible
  • Reduce Barriers & Inefficiency
  • Earn Trust of Partners
  • Experiment with Focus
  • Invest & Grow

Balanced Score Card FY23-FY24

Balanced Score Card FY25-FY27 

Perspective Objectives
Stakeholders Intuitive and smooth customer service experience Ease use of strategic platforms Increase self-service capabilities
Financial Stewardship Centralize software and hardware purchases Define value by user experience Strengthen our cost forecasting
Internal Processes Define service catalog and relevant decisionmakers Improve access, quality, and security for institutional data Cultivate a robust citizen developer ecosystem
Organizational Learning and Growth Increase professional growth opportunities team-wide Expand team domain knowledge of academic medical centers and Tale-YNHHS partnerships Build emerging technology, business, and leadership skillset

Reporting an Incident?

If you would like to report an incident or need timely support with an interruption in current services, visit the Help Desk website.

Help Desk

Need Consultation?

Are you interested in consultation or have a specific question? Reach out to Health Sciences IT leadership. 

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