Vision and Strategy

The work of Health Sciences IT is guided by our Vision, Mission, Values and three-year strategy for Fiscal Years 2023-2025.  Read the FY2023 end year progress summary.


Deliver foundational and transformational technology and analytics services to advance Yale University health sciences.


Enabling world class health sciences teaching, research, and patient care through novel and exemplary technology solutions.


  • Make Results Visible
  • Reduce Barriers & Inefficiency
  • Earn Trust of Partners
  • Experiment with Focus
  • Invest & Grow


Perspective OBJECTIVE FY24 Strategic Action(s)


Engage governance partners across health sciences

  • Introduce new decision-making groups to advise software and multi-year projects.
Stakeholders Deliver unified and easy to use application and support experiences
  • Launch new health campus-wide services for analytics and research systems.
  • Introduce new audio-visual support model for renovated rooms.
Financial Stewardship Forecast multi-year customer support costs
  • Preferred platforms for software and anticipated multi-year migration plans.
  • Centralize computer and audio-visual hardware lifecycle processes and schedules.
Financial Stewardship Increase visibility of funds flow
  • Create online workflow to formalize internal billing service level agreements.
Internal Processes Standardize intake and workflow management
  • Expand automation for internal reporting of operations and project metrics.
Internal Processes Align identity and data processes with partner institutions
  • Establish federation between Yale University and YNHHS identity access management systems.
  • Enhance infrastructure to support additional security and privacy standards to support full range of biomedical research.
Organizational Learning and Growth Increase professional growth opportunities team-wide
  • Expand IT job family redesign to the School of Medicine.
  • Partner with IT Learning Initiatives to further training options across all roles.
Organizational Learning and Growth Simplify application development & data integration
  • Foster learning opportunities for customer service, analytics, artificial intelligence, and low code development.